Replace defective dishwasher with SAME model
Darla
12/28/2020
my dishwasher model "dw80r7060ug/aa" has been broken for two months and the technician made 5 (five) trips to my home replacing various parts before determining that it is unrepairable i.e. manufacture defect. i wrote three detailed emails requesting a supervisor or someone who can make a decision to resolve this issue. instead, i received a threatening text message telling me that samsung is going to close my ticket if i don't send in the information to complete the refund process. i do not want a refund i want the same dishwasher replaced in my home.
on12/17 samsung called advising me that my product is not available, and they will be issuing a refund. however, when i went to samsung.com the product is definitely available. please price match so that i can purchase the same model.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Nice and quiet
Starun
11/29/2020
Sleek and easy to operate
It goes great in my renovated kitchen
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I almost forget it's on
MrsH
11/13/2020
This dishwasher is so quiet. It cleans really well my dishes are probably the cleanest they have ever been. My glasses are perfect. No food particles left on my plates. The extra space on the bottom rack let's me put in my bigger stock pots. I love this dishwasher. You can raise the middle rack up or down to accommodate those larger items and big utensils. The rack for silverware is everything if you like an organized load and unload process. And with all that is sooooo quiet. It is the perfect dishwasher.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great design and super quiet.
Jim1
11/12/2020
I have had it a few months now and we love it more space and quite.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Wonderful
Goudplas
11/12/2020
What a wonderful dishwasher
It opens when finished. GREAT FEATURE
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So quiet!
ntmcgill
11/12/2020
This dishwasher is so quiet. I love it other than sometimes the soap doesn't open correctly and I have to re-run it. It doesn't happen very often though.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Works amazing.
Huffmanrfr
11/12/2020
Had it for two months.
Second load I did no rinsing.
Even fried egg yolk was removed from my Phelzgraph stone ware plates. No more rinsing for me.
It is super quite and I like the feature that has the door crack open at the end of the wash cycle.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Works great
ken cal
11/12/2020
Quiet, neat looking , works great,would recommend.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Outstanding dishwasher
Hughjorgan
9/26/2020
i love this dishwasher! see pictures below of baked on tomato pasta sauce. this is how it went into the dishwasher, against my spouse's adamancy of it will never come clean! i put it directly over the storm wash section, selected that option as well as high temp and sanitize. one soap in the holder and that was it. there were no repercussions if it did not come clean as there is no heated drying. no need to pre-wash. the only drawback is that the there is still more water left on some plastic lids that would normally dry in the heated dry stage in older dishwashers. we put them on a dish drainer on the counter and they air dry. with no heated dry, the bottom rack is now open for plastics that would normally melt during the heated dry stage.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Is it on??
Sanders
8/31/2020
we had to schedule using the dishwasher around when we would be watching tv or on zoom calls. now i have to let everyone know i am turning it on so they don't open it mid cycle. sooooo quiet! in a word game changer!!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
So Quiet.
mmcminn17
6/26/2020
the black stainless steel is beautiful. this is the best and the most quiet dishwasher i have ever had and ever heard. it do a very good job cleaning and drying. i could not be happier.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Whisper Quite, and Powerful Cleaning.
johnplemons
6/10/2020
Bought this dishwasher a few weeks back and installed it on a Saturday afternoon. I was wonderfully surprised by the quality, fit and finish of the machine. It met and far exceeded our expectations, no buyers remorse with this one at all, my wife wasn't sure about the third slide out rack, but after she found out how practical it was, she changed her mind and loved it. Had my oldest daughter over last night for dinner, while loading up the dishwasher, she screamed with excitement as she found a new feature with every dish, folding plate tines in the bottom rack, to expand the size of the item to be washed. She also loved the third rack for silverware and long items like spatulas, tongs and other longer items. Surprised would be the first word out of my month when we ran it initially, remarking at how quite it was as it ran it through its paces. You have to listen closely to know that it is running, it is that quite. A low hum is basically all you hear, if you stand next to the dishwasher, you can carry on a normal conversation without raising you voice at all.
Cycles to clean everything, and it does the job smoothly, efficiently and without any strain. Using the dishwasher is easy and there is a very short learning curve to use it correctly, we freaked out after the first full cycle of dishes and were pleasantly surprised when it finished and the door popped open. With that feature, there is no more guessing, are the dishes clean or dirty. If the door is cracked open they are clean, closed they are dirty it is that simple.
I would recommend this dishwasher to my family and any of my friends. If my in-laws needed a new dishwasher, hands down we would suggest this unit. Very Happy, I would buy again, in a split second.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
My wife loves it
EDnJILL
4/13/2020
what else to say but my wife loves it. the only thing i do not like about it is that sometimes when the automatic door opens. it drops all the way open
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best Dishwasher We've Owned
Lori
12/2/2019
black ss is like a mirror. fingerprints are harder to see & easier to wipe off. we use the top rack for all our silverware. the storm wash cleaned a lasagna pan/a normal wash cleaned a grits pan.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Experience
Cynthia Smith
10/11/2019
i love this dishwasher, the dishes come out clean and no spots are left on the glass ware. i have never been impressed with an appliance. i would recommend this product to anyone.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value